Guarantee

NOTICE TO BUYER: DISCLAIMER OF WARRANTIES AND

LIMITATIONS ON OUR LIABILITY ON THE MATERIALS

We warrant that our products are manufactured to strict quality assurance specifications and that the information supplied by us is accurate to the best of our knowledge. Such information supplied about our products is not a representation or a warranty. It is supplied on the condition that you shall make your own tests to determine the suitability of our product for your particular purpose. Listed physical properties are typical and should not be construed as specifications. NO WARRANTY IS MADE, EXPRESSED OR IMPLIED, REGARDING SUCH OTHER INFORMATION, THE DATA ON WHICH IT IS BASED, OR THE RESULTS YOU WILL OBTAIN FROM ITS USE. N0 WARRANTY IS MADE, EXPRESSED OR IMPLIED, THAT OUR PRODUCT SHALL BE MERCHANTABLE OR THAT OUR PRODUCT SHALL BE FIT FOR ANY PARTICULAR PURPOSE. NO WARRANTY IS MADE THAT THE USE OF SUCH INFORMATION OR OUR PRODUCT WILL NOT INFRINGE UPON ANY PATENT. We shall have no liability for incidental or consequential damages, direct or indirect. Our liability is limited to the net selling price of our product or the replacement of our product, at our option. Acceptance of delivery of our product means that you have accepted the terms of this warranty whether or not purchase orders or other documents state terms that vary from this warranty. No representative is authorized to make any representation or warranty or assume any other liability on our behalf with any sale of our products. Our products contain chemicals that may CAUSE SERIOUS PHYSICAL INJURY. BEFORE USING, READ THE MATERIAL SAFETY DATA SHEET AND FOLLOW ALL PRECAUTIONS TO PREVENT BODILY HARM.  

Return policy

We are 100% committed to customer satisfaction!  That is why we only sell the best epoxy floor paint and epoxy materials on the web.

We very rarely have requests for returns.  Nevertheless, below are our general guidelines. Please contact us if you have any issue with any product we sell.  We will be more than happy to work with you! 

No returns for opened materials.  Not all items are returnable. Call our office to determine if you have non-returnable items. 

Refund policy

30% re-stocking fee plus buyer pays all shipping charges if returned within 30 days from date on invoice for returnable items only.

Cancellation policy

Orders ship fast, usually 1-2 days.  To cancel please notify us right away and no later than 24 hours to better assure the material has not yet shipped.  Some dry items, i.e. installation tools, chips, etc. may ship same day if order received before 12:00pm and if items are in stock. Please be sure of your order before completing order process.

Shipping policy

Allow 1-2 business days to process an order and we ship UPS ground or Fed Ex ground which takes 2-7 business days depending on location.  For larger orders, we will ship freight which often requires a commercial address.  If you are a residence and the order will be cost effective to ship freight, then we will notify you by e-mail or phone to determine best possible shipping method.  Often customers will pick the material up at the terminal, dock-side-pick-up.  

We cannot expedite any epoxy or urethane due to Hazmat regulations.